Innovative: We are intuitive, curious, inventive and bold to create new ideas for our customers, business and employees.
Customer delight: We are dedicated to every customer’s success.
Excellence: We execute everything we do in a manner that demonstrates superiority.
Integrity: We are real.
Team work: We are collaborative and respect the contributions of each person to the team’s success.

Driving Business Culture

Empathy: Building an intimate connection with the feelings of the customer with the appreciation that the customer experience is critical to our value proposition and we must pay attention to this all the time. 
Focus: We will focus on the critical things so that we are then able to devote effort to being great at what we will do
Impute: We realize that people form an opinion about a company or product based   on the signals that it conveys.  Staff shall therefore convey a signal of caring strongly about the impact of our service delivery.