Who We Are?

VISION & MISSION

VISION STATEMENT: To provide innovative solutions that simplify life.

MISSION STATEMENT: Providing solutions that simplify life. 

share holding & board control

NITEL is overseen by an independent Board of Directors which comprises non-executives of which 2 are shareholder linked. 

The Board exercises total control over strategy &  decision-making. NITEL’s shareholding and governance are structured for strategic effectiveness as follows:  

94%

Malswitch Trust

5%

Reserve Banks of Malawi

1%

The Secretary to Treasury

Our Core Values

NITEL is a service and customer-first brand and has its core values driven by ICE-IT

Innovative

We are intuitive, curious, inventive and bold to create new ideas for our customers, business and employees

Customer Delight

We are dedicated to every customer’s success

Excellence

We execute everything we do in a manner that demonstrates superiority

Integrity

We are real

Team work

We are collaborative and respect the contributions of each person to the team’s success

executive management

Meet our Executive management team

Presse Mhango

Acting CEO/Head of Finance and Admin

Presse is a Chartered Global Management Accountant with a Bachelor of Accountancy (B.Acc) Degree. He attained certification from the Chartered Institute of Management Accountants (CIMA) in 1997. Furthermore, he completed the Management Certificate program at the University of Cape Town Graduate School of Business and currently serves as a director at the College of Medicine Sports Complex.

Austine Mzumara

Head of Technical Services

He holds a Master of Electrical Engineering from the University of Witwatersrand (RSA) and a Bachelor of Science in Electrical Engineering and a Diploma in Electrical Engineering from the University of Malawi, The Polytechnic. He's a respected member of IEEE, Gartner Inc, TM Forum, and the Malawi Institution of Engineers. He has various network technology certifications, covering both proprietary and open-source solutions, with significant expertise in Teletraffic engineering and Intelligent Networks.

Godwin Chimseu

Head of Business and Sales

As a Chartered Marketer, Godwin leads the company's business growth strategy, shifting its market focus from enterprise to mass-market. With 17 years of business development and sales experience, he holds an MBA, Chartered Post Graduate Diploma in Marketing (CIM), and a Bachelor of Business Administration. He's a member of the Chartered Institute of Marketing (UK), part of the CIM Members Group in Malawi, and holds a New Manager Programme certificate from the University of Cape Town.

MANAGEMENT TEAM

Emmanuel Munthali

Branch Manager-Central and North
Emmanuel is a highly experienced and innovative executive manager known for his advanced sales skills, unwavering commitment to exceptional customer service, and exceptional business management acumen. He excels in communication, team-building, and motivation, consistently driving outstanding business performance. Emmanuel holds an MSc in Strategic Marketing from De Montfort University.

Peter mangani

Applications and Development Manager
Peter is an accomplished IT professional with over 8 years of leadership experience in software development. He has consistently demonstrated expertise in guiding and inspiring software engineering teams through the entire software development lifecycle, ensuring the successful and timely delivery of high-quality solutions. Proficient in Agile and Scrum methodologies, Peter has overseen multiple projects, consistently meeting stakeholder expectations. His strong technical background in cutting-edge technologies, combined with a commitment to quality assurance and strategic thinking, sets him apart. He is currently pursuing an MSc in Bioinformatics at KUHeS and holds a BSc degree in computer science and statistics from UNIMA. Known for his proactive problem-solving, innovative mindset, and effective stakeholder communication, Peter is dedicated to driving ongoing growth and ensuring customer satisfaction

Ivor Otomani

Business Development and Sales Manager-Data Services
An experienced Business Development and Sales manager with 11 years of success in driving customer retention. He has a proven track record of identifying new business opportunities and developing strategies to capitalize them. Passionate about providing customers with excellent experience by collecting information to develop marketing solutions and enhance business operations. skilled in strategic planning, developing and maintaining relationships with customers and market analysis

Rahim Isaac Katungwe

Business Development and Sales Manager-Application and Payments
He Holds an MBA from ESAMI and a Bachelors degree in business administration from MUBAS.

Tiyamike Jumbe

Management Accountant
Tiyamike Malion Jumbe is a dedicated and result driven Management Accountant with a proven track record of optimizing financial performance and supporting strategic decision- making. A dept at analyzing complex financial data, developing insightful reports, and implementing cost-effective solutions to enhance organizational efficiency. Posses strong leadership and communication skills to collaborate effectively across departments and driven financial success.  

She holds a master’s in Business administration from Malawi School of Government (MSG), a Bachelors of Applied Accounting and Information System from MCA  and Advance Diploma CIMA. A member of Institute of Charted Accountants in Malawi (ICAM).

 

Gomezgeka Phiri

System administration Manager
A dynamic IT professional with more than 15 years of technical services support experience across MAC OS, UNIX, and Microsoft's client/server platforms. Known for exceptional strategic planning, managerial, interpersonal, and organizational abilities, he has a proven track record of successfully implementing systems from design review to production. He holds a BSc (HONS) in Computing & Information Systems from London Metropolitan University.

Menard Msukwa

Business Development and Sales Manager-Web & Consumer Services
An innovative Business Development Manager with extensive experience in consumer products and a particular specialization in crafting and executing successful business strategies for achieving growth. Demonstrates a proven ability to lead and elevate commercial operations, excelling in the management and expansion of crucial client relationships. Possesses strong communication and negotiation skills, with an unwavering commitment to collaboration with sales teams, internal departments, and both B2B and B2C customers to anticipate needs and optimize business opportunities. Committed to issue resolution, budget management, market analysis, and driving process enhancements. Holds an MBA from the Malawi Institute of Management and a Bachelor's degree in Business Administration from the University of Malawi, The Polytechnic.

Edward Guzani

Human Resources and Administration Manager
Edward is a highly experienced Human Resources professional with 11 years of expertise, including 7 years in senior management within the corporate realm. He excels in collaborating with top-level executives to implement people-centric solutions aligned with corporate strategy. Edward's diverse background spans technology solutions and fast-moving consumer goods, providing him with a strong business acumen. He possesses exceptional leadership and interpersonal skills, enabling him to motivate and influence individuals and teams across various levels, consistently driving positive business outcomes. Edward holds an MBA from the University of Malawi.

Sylvester Shumba

Financial Accountant
An experienced Finance, Compliance and Business Process Improvement executive. Strong interest in developing Best Practice Internal Controls, managing internal Compliance and implementing effective remedial workflows. Skilled in financial planning, analysis, and strategic decision-making. Adept at delivering substantial cost savings and revenue growth through effective budget management, investment strategies, and process improvements.
He is a Fellow of the Chartered Association of Certified Accountants and holds an MBA from university of Bolton(UK),

Tayamika Jumbe

Financial Network and Service Delivery Manager
A confident and reliable data communication network professional with extensive analytical and software experience of investigating, network infrastructure problems, incident management and also knowledge of network operating systems. Multi-talented with technical skills in building, managing, troubleshooting of different kinds of network related systems.
He holds a Masters of Science in Information Technology from Madras University, and a Bachelor of Science in Information Technology (First Class) from Amity University.

Clients We Work With